Coffman GMC is Committed to Satisfaction

I would definitely recommend this dealership. We worked with Jason D. He was very accommodating as I am currently injured. Everyone was very friendly. The process was super quick and easy. Love my new GMC!

It was the best

Great service.

John was very professional and very nice

It was quick and easy. No hassles!

Very friendly staff to do business with. My sales person, Rudy Escareno, was outstanding! Very knowledgeable in the vehicle I was interested in and was able to answer any questions I had. With a no hassle attitude to make a sale, Rudy took the time to explain the different features of the vehicle and make sure it was what I was looking for. After the sale, Rudy didn't just hand over the keys and say thank you, he took the time to go over the vehicle and make sure I knew where all the features were, how to access them and how to operate them for a enjoyable new car experience. Rudy even did a follow up phone call a couple of days later to make sure I had no further questions about the vehicle and it's features, now that's a great sales person! Purchasing the car at Coffman was a very enjoyable experience, and I would not hesitate to recommend them to family and friends or make my next purchase there. The only disappointment was having to return a second time due to there was no finance person to close the deal on my first visit, it's a long drive from the South side of Chicago to Aurora. I should also note that when I did return to purchase the vehicle, the finance person, Jason Dulaney, was also a pleasure to do business with. Jason made sure you knew all the options available to make the purchase an enjoyable experience, and I walked away with what I wanted and very happy.

I was having car problems right before leaving for our family vacation. Coffman GMC got me in next day and fixed the issue! Now I can relax on vacation instead of worrying about my car! Quick Friendly Service! Thank you!

Collin was fantastic to work with! This was the easiest car buying process I’ve ever had.

John in the service department is always thorough at explaining the situation and options to address the issues, and with a pleasant demeanor.

Allen was straight forward and I had a 100% feeling that he cared about me and what I was looking for compared to other dealers/people I spoke/met with throughout my purchasing process. The Carroll Family will be reaching out to Allen 1st moving forward for all of our automobile needs... we have kids that will be driving/needing cars in a few years :( Jason also deserves a shout out for his candor and straight foreword financial closing process was quick and dare I say enjoyable.

Great customer service and response! I made an appointment they got my vehicle right to service and also kept it inside until a thunderstorm passed by!!

They are always helpful and polite

Good service and communication

I had a great experience with Alan buying my Sierra 1500. He answered my questions along the way and was never pushy. His professionalism made my purchase from Coffman an easy choice.

Great place for all your service needs!

Great service, always communicate when car will be ready.

Had an appointment - showed up and work completed while I waited.

John Leckbee as helpful as always.

Very professional, knowledgeable and friendly service.

Everyone was punctual and up front what was happening with my vehicle. Thank you to the Coffman staff.

Very good

Always a good experience.

Oil,filter,and tire rotation . Vehicle was also complimentary washed. Service information posted with sticker on windshield.

Honest, straight forward fixed our vehicle in a timely manner

John and Sara are always attentive to you, quick at getting you situated with your vehicle’s repair/service, and, most importantly, they are polite and respectful to customers.

Very easy to get an appointment. People were friendly and helpful

Awesome

Everyone was helpful Terry did a good job and alls well . 27 mpg first 500 miles hope it gets better down the road??!! Very comfortable ride!!

It was a great experience. Steve was great explaining everything. Vehicle came back in great working order.

Sales man Jason is the best!! Couldn’t have asked for better than him Will refer him to everyone!!

Appointment for routine maintenance went as planned. John was a pleasure to work with. I will be servicing my truck here for all future needs. Thanks.

Terry Coffman was wonderful

Great people and outstanding service

I was there for a little over an hour and walked out with a new car. Justin is great to deal with. Thank you

I had a very good experience dealing with Coffman GMC on the purchase of a 2026 Canyon. I will differently use them again.

Brought in my terrain for routine maintenance. Quick and easy. Thanks to everyone at the dealership.

Things other than the regular oil change were addressed. A recall was also addressed

Always a great experience.

Excellent customer service! Thank you for the loaner vehicle!

Completely professional and easy to deal with!

Very friendly and fast. It’s a bit of a drive for me and I’d still pick to go back!

We have been using the service department for our car for a long time and are extremely satisfied with their service. Also, we recently purchased a new car from them and the entire sales and financing experience was the best we have ever had anywhere! Highly recommend this dealership - great service and great personnel in every department!

We have always been very happy with their service department and after recently buying a new car from them we can also recommend their sales and financing personnel! Everyone single person we have encountered at this dealership have been exceptional! Highly recommend!

Best car sales experience we’ve ever had. Salesman, Alan, was excellent, Jason was excellent also. All very low pressure and efficient. And NO DOCUMENT FEE!! Will definitely recommend to others.

Great service and punctual

Always top notch service.

The service writers are very friendly, knowledgeable, efficient. Highly recommended.

Communication as great and the service was very fast.

Up front about everything; answered all questions with sincerity

Friendly, and great vehicle

Always a great experience when coming to GMC Coffman in Montgomery IL. I can’t thank John L enough he’s been extremely helpful on every visit whether it’s a service or just shopping around. Highly recommend this dealership.

They are the best dealership, mechanics and friendly workers.

Excellent customer service! Chris C., Jason & Alan are the best!

Very professional, in and out timely, super friendly and knowledgeable!

Very professional! Listened to what I was needing and found a perfect match at the right price. The whole process was smooth...Great team to work with.

Excellent work. Sarah was very nice setting up the appointment and handling my questions. John and the rest of the team are highly recommended.

John is an excellent representative handling your service call.

Good place

Shoutout to John for his incredible service! Seriously one of the best service experiences I’ve had. He was welcoming, super organized, and kept everything moving even when it was busy. Communication was on point, no attitude, no stress, just solutions. You can tell he genuinely cares about customers and runs a solid service department. 10/10 recommend.

Great service.

Work was done on time and called when it was done.

The best service for your Ev needs. I wouldn’t go anywhere else

Good service visit. Body shop took me in same day without an appointment. Very pleased with the service and quality of the repair.

Had a very good experience purchasing a previously owned truck. Starting with our initial phone call, we were connected with Alan who took the truck in on a trade (and I think sold it originally). He answered our questions and made us feel confident to travel 107 miles to see the vehicle. Our confidence continued to grow during an inspection and drive. Alan was fair to deal with and as someone below said, "was very honest and kept it very simple. Also transparent with all the numbers from start to finish. No dickering back and forth with 'My manager'." Kudos also to Jason. Paperwork was taken care of quickly, and never once pressured us to by some "protection" or warranty we didn't want.

We stumbled across Coffman GMC looking for a truck to tow our new camper. We were looking for a specific 2026 Sierra 3500. However, I had my dealerships confused. Best mistake we ever made. We ended up finding a great 2024 used truck. Rudy was so helpful and made us feel at ease. The process was easy and not stressful at all. We came back the next day and met with Jason in finance. Once again, a super easy and calm process. We asked a lot of questions and kept people past closing. We were never rushed to finish up. There are a few things that are different when owning a diesel 3500 truck from a 1/2 ton. The team at Coffman helped us understand those differences especially Rudy. Rudy also helped me find a safety lane facility to get the truck inspected. If you are looking for a GMC, check out Coffman. Down to earth, no hard sell, nice people.

Sara in service was great to work with.

Every one at the dealership is friendly to me and my dog. More importantly I believe them to be the most trustworthy dealership you will find.

Excellent people and great service

Nice people and great service

Great experience build and buy working with Terry and Collin.

Everyone was so friendly and helpful

Super friendly and respectful with clients.

Everyone was extremely friendly and the wait was minimal wait time. The lady at the service desk was super nice and because of her I will continue to bring my vehicle there. I usually go to the dealership I bought my vehicle from for maintenance but this is 2 minutes from home so it made it very convenient and since everyone was nice and informative I plan to continue using Coffmans. I just wish your company sold some kind of maintenance package for regular oil changes to make it easier for me, but I understand those that offer that these days are few and far between. Thank you for being a great local dealership!

Rudy, Chris, and the whole Coffman Truck Sales Team turned what could be often times a stressful, frustrating situation, into a genuinely easy, no pressure experience. They were accommodating, honest, and respectful of my time, which made the entire process smooth from start to finish. I strongly recommend this dealership if you’re in the market for a new truck, or SUV.

Chris and Jason were a joy to deal with.

I have purchased two GMC SUV's from here and both times with Alan and will continue to go here to him for future GMC purchasing.

New GMC Dealership right here in Aurora IL, Wow nice staff Rudy helped me and my family look at a few Yukons and Sierra trucks. We are going to get the used Acadia or Terrain Denali. We talked about upgrade package with Collin and he was cool too. This is going to be our service shop. Nice peaceful hometown place. 5 Stars

John always is prompt with returning calls and does not try to push service on you that you do not need.

Very professional & friendly staff!

Always a great way to get my Terrain taken care of. John and his crew do a great job in a short time. Here’s hoping they all have a wonderful Christmas. Thanks again. See you next year.

fast efficient service.

They have done what no another dealership has been able to do. They earnes my trust. I refuse to ever deal with a high pressure salesman of anything.

Great customer service and my wait was minimal

Great experience

Very welcoming and professional upon arrival and departure

As car buying should be. Quick and painless. Salesman Alan and Jason in finance were great to deal with.

Awesome people at this dealership very friendly and accommodating ! Got to test drive a new gmc truck while mine was being serviced . I may buy a new one if interest rates ever come down ! but for now i am very satisfied with my current Gmc canyon denali

My truck was in for a complete engine replacement. This is a HUGE job with everything that needs to be done, from managing the parts and vendors to the diagnosing, and the terrible job of dealing with an insurance company. John and his team did a phenomenal job! I have been in the truck for a couple of weeks now and no issues at all, the truck is like new!

Everything was great.

Nice people. Much better than the last place I took my truck.

Always great services.

Great communication from the service team about what would be taking place in the servicing of my truck as well as the recall work. Professional and friendly folks!

Terry Coffman helped me find a car. Unfortunately, Coffman’s did not have anything I liked so Terry went on a car hunt and found me the perfect one. He was amazing and very helpful. The whole process was very smooth and easy.

Always friendly and ask about how things are going.

Everyone I have dealt with is a 10

Done right and timely.

Friendly staff, great service!

When taking my vehicle to Coffman without an appointment, with a condition that was making the vehicle unsafe to drive, they allowed us to leave the vehicle over the weekend, to be looked at on a later day. They offered a loaner vehicle to make things on our end safe and convenient.

We had an excellent experience with Rudy when purchasing our new GMC. Friendly and accomodating, and made the buying process easy!

Rudy has been so helpful in our buying a “new to us” truck. He is friendly, eager to help, SO knowledgeable about the truck and all its functions. We are so happy with it and with the customer service we have received from Rudy and Coffman’s.

Good service and quick turnaround

Great experience! Chris Celozzi and his coworkers were incredibly knowledgeable and professional. We needed a new truck and appreciate their assistance making our wish become a reality. Highly recommend this business!

First-time customer at Coffman GMC and had an awesome experience. The team was great to work with and willing to help me through multiple trade-ins. Rudy was an outstanding salesman — knowledgeable, transparent, and patient. He walked me through everything I needed to know about my new truck, and there were no hidden fees or surprise markups like you see at other dealerships. Overall, a genuinely great experience!

Everyone is very nice & complete job is done

Rudy and Jason were quick and efficient getting the deal done. Love a dealership where there is no drama. When it's time to replace me truck I'll be back.

Easy in and out, it was like I was going to be there any way.

Great semi truck service!

Very welcoming. They got to work quickly and did a good job

John and the lady representative were helpful and great to work with. they helped me when i needed it most. excellent team they work well together.

I got right in on the time of my appointment. They were very quick. I'll be back!

Best place for service

John was great as always in the service dept.

Excellent service

Top notch service

Excellent flexibility to allow me to have an oil change on short notice.

I appreciate the courteous service.

Always a great experience. Very knowledgeable, helpful, and timely service.

Alan made everything very easy and straightforward. Answered all my questions and then some. Definitely the quickest vehicle buying experience by far. Very professional as well!

Alan made everything very easy for my buying experience. Answered all questions. In and out like buying a truck should be!

Thank you for picking up and fixing my van. You are the best.

Overall, in relation to the service on my truck, I see that what is in Coffman's control is being done well. Friendly people, prompt service and a clean truck when done is a blessing. I am concerned that this is the second oil change completed since being notified the engine is on the list to be inspected and provided the new oil to prevent failure and it is still not completed.

I always have excellent service there, I recommend them all the time

Great service.

Very friendly. Didn't realize i had a punctured tire they fixed at no extra cost. Very happy with the service I received

From the first step to the finish, they were direct and honest. Listened to what I wanted to accomplish, no games, they just worked towards making that happen.

Very Good

Easy in easy out

They handled the programming quickly and correctly.

Great staff and service mentality. I felt like the only customer.

Top notch service Outstanding loaner vehicles the last three times

The young lady that checked me in and out was very good at her job She even helped me out with a coupon that saved me money

Came in for oil change

Service Dept was extremely helpful and took care of my needs! Top Notch staff!

Had a great experience with Alan. Very friendly and professional! I don’t know if I’d ever go anywhere else for any other GMC purchases!

Work is always done on time. Dan in service helped with getting invoiced and out the door quickly.

Quick and professional.

Very friendly and very attentive

It was excellent couldn’t ask for better service, very friendly, very prompt and courteous

Friendly service personnel that go out their way to keep you informed on their progress and service options.

It was great,the service advisor John Leckbee is a very good asset to Coffman gmc.is very knowledgeable,stays up to date on everything .the work or maintenance always gets completed in a timely manner with no issues after

I took my Canyon truck in for a repair to the ignition switch. They found the problem, got the parts and completed the repair. I was pleased with the service

Fast Friendly Service! Thank you!

Salesmen answered every question and followed up after the sale to see if we had any questions.

Always reliable and do the service

Justin was amazing. Fast, caring service. Very very reasonable billing. We just can't thank him enough for getting our repair done so quick and efficiently.

Collin did a phenomenal job explaining to my wife and I how all the accessories function and work. Allen walked us through all of the paperwork explaining everything with great detail. Even the Sales Manager came out and congratulated us on our new purchase. I highly recommend Coffmans if looking for a vehicle. The entire team makes you feel important and comfortable during the whole process! What a great place!

The staff is always so friendly and keep me up to speed on my cars condition.

I took my wife’s Trail Blazer in for service and John and his crew did the usually great job. In and out fairly quick. I will be back soon with my Terrain. Thanks again.

Our first purchase at Coffman. Alan was awesome to work with. He knows the product he sells extremely well.

The experience was great. Alan was very good to work with and took the time needed to answer all our questions. He is very knowledgeable about your products Alan was with us from start to finish including many texts and calls to get us into our new car.

Excellent staff

Great place. Customer service is always amazing. Not many places like this left.

They got me in right away to remove a plow, I'm very happy with the service!

DEALING WITH JASON WAS GREAT! VERYPROFESSIONAL AND HE GOES ABOVE AND BEYOND TO MAKE HIS CLIENTS HAPPY.

Great experience when buying this new truck!

I have had great experiences with Coffman. Jason D. is an amazing salesperson. Straight talker; understands his clientele's needs.

Amazing! Quick and easy! Jason made everything run smoothly! 10/10 experience. Will not buy a car anywhere else! Thank you, Coffman GMC!!!

I just completed the purchase of a new Yukon Denali. It was a pleasure working with Alan and Jason. They do business the old fashion way, the RIGHT way! I love the truck. JD

The Body Shop manager was very attentive to my needs. We had to delay the warranty repairs for my 2023 GMC Terrain as I was dealing with some major health issues. In fact he even called me to see how I was doing doing. Once I was healthy I was able to bring the vehicle in for repairs and it was done satisfactory. Good job by the body shop team.

Everyone was so friendly and professional. They took the time to answer all my questions. Very amazing buying experience!

Terry did an excellent job at finding the car I absolutely wanted quickly. Great customer service felt very comfortable to work with. Great staff!! Would recommend 100%

The whole process went very smoothly & the guys there dont try to wheel and deal like most other places. Great experience! Alan was great! 10/10

Everything went smoothly and I never felt like I was getting ripped off! Alan did an amazing job at getting me exactly what i wanted! Couldn't be happier w/ the experience!

Smooth, stress free process, Alan did an amazing job getting me exactly what i wanted! Thank you!

Very pleasant experience doing business with Coffman truck sales. i got a good deal on my new Danalli. service department has always been good when servicing my trade in and will continue using them on my new purchase,

We had service done and it was great

On time Good job

I brought my 25 Terrain in for its first service. Excellent job. In and out reasonably fast. Thanks to John and his team.

I always have a wonderful experience each time that I service my vehicle at Coffman GMC.

John and staff are awesome

On time, very efficient, happy service manager with treats, & great service w/staff

I always have a great experience when I come to the service department. John makes sure my service needs are taken care of in a timely manner.

The Best Customer Service have experienced at a dealership….

This was my second vehicle purchase from Coffman GMC. Called on the phone in the morning and advised Terry that I was looking to trade two vehicles for a Sierra 1500 on their lot. I arrived at 4:30 that afternoon and my salesman Alan had the truck waiting right up front for a test drive. Coffman gave me exactly what I was hoping for my trades and I left with my new truck within at 5:40. Couldn't have been any easier!

great people, thank you Chris Jason Terri, the whole crew

Been our family dealership for a dozen years car we wanted price we wanted treatment top-notch thank you Terri and Jason

Terry very nice salesperson did a deal in 10 minutes no wasting time with all paperwork spend there 45 minutes very professional people thank you

Great people to work with. Fixed everything timely and professionally. My only service/ body shop!

Excellent

Everybody I dealt with was very professional and friendly. Alan was my primary salesperson and did a great job working with me thorughout the purchase process.

I took my Equinox in for service and John and his team were great. They are the only dealer that has serviced it. It was done in a timely manner and possibly for the last time. While I was there I spoke with light duty sales about purchasing a new Terrain. Looks very promising. I’m planning on having all my services done at Coffmans.

Very nice

There were able to schedule me immediately to fix my problem. Had me in/out for service in an hour. Good people and quality service.

Great experience as always. John and the service team are exceptional

Alan was awesome to work with as he was very honest and kept it very simple. Also transparent with all the numbers from start to finish. The best part about dealing with Alan was the "one and done" approach to the trade of my vehicle & sale of the new one. (No dickering back and forth with "My manager")

service department is the best.